Privacy Policy

When you place an order, we collect the information needed to complete it, such as your name, email address, shipping address, phone number if provided, and order details.

We also collect basic technical information that helps the store function, including browser and device data, and we store cart contents in your browser localStorage so your cart can persist between visits.

We use customer information to process orders, take payment, coordinate shipping, provide tracking updates, respond to support requests, prevent misuse, and improve store operations.

We do not sell customer personal information in the ordinary course of running this business.

Payments on DROP are processed through PayPal and related payment tools. We do not store full payment card numbers on our own servers.

Payment processors may collect and handle information under their own privacy terms when you complete checkout.

To fulfill orders, we may share the information needed to ship your purchase with service providers such as payment processors, hosting providers, shipping partners, and fulfillment partners.

That includes fulfillment and logistics systems used to create and track product shipments after checkout.

DROP uses browser storage and similar essential site technologies to keep your cart, support checkout, and maintain core storefront functionality.

If you block these tools, parts of the site may not work correctly.

We keep order and support information for as long as reasonably necessary to operate the store, handle disputes, comply with tax and accounting obligations, and maintain business records.

You can contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any legal or operational obligations that require us to keep certain records.

Privacy requests can be sent to support@drop-ebon.com.

We use reasonable administrative and technical safeguards designed to protect customer information. No online system can be guaranteed to be perfectly secure, but we aim to limit access to the data needed to run the store.

DROP is not intended for children under 13, and we do not knowingly collect personal information from children through the storefront.

We may update this Privacy Policy as the store changes. When we do, we will post the revised version on this page with a new effective date.